Lindsey Mandia graduated from Ithaca College in 2005 with a degree in Creative Writing. She has worked in Human Resources for the past 20 years, mostly in Recruiting and Learning. One of the highlights of Linda’s job is working with Interns each summer. She continually tries to develop her company’s award-winning program to ensure it has a positive impact on each student. Lindsey applies much of what she has learned during the MS-LDT program at USD to her current learning role. Lindsey used the tuition assistance project to change the process and policy at her company. Now, they have a completely redesigned program that is more cost-effective and much more efficient! Their entire process goes through an online workflow vs a very manual process of scanning and emailing forms. Lindsey loved USD and would recommend the MS-LDT program to further your learning journey!
What kind of job do you have in instructional or learning design?
Yes. I work for Utica National Insurance Group as a Learning Experience Designer. I manage the Intern Program from design through implementation; I assist employees with career pathing and professional development through learning content and programs; I assist with leadership development programs that promote leadership qualities and paths within the organization; I design internal SharePoint sites to ensure they are learner-centric; I assist with departmental learning needs that may include development of learning materials, strategic thinking and facilitation.
Why did you choose the LDT program?
I attended the ATD conference in San Diego a couple of years ago and the USD Rep did a great job of selling the program! I had always thought about doing this, but she really pushed me to pursue this degree. When I reviewed the LDT program, I felt it was strong enough that I didn’t need to look elsewhere.
How did the LDT program help you achieve your career goals?
The LDT program helped me achieve a personal career goal to complete my masters degree. It has provided me with knowledge that I can apply to my current role and all the programs I develop.
What advice would you share with prospective LDT applicants?
I would recommend to use real-world projects if you are currently employed. It helped me to create efficiencies at work while I was also working toward my degree. I would also recommend to be a sponge and learn as much as you can!
What were you balancing while participating in the LDT program?
In addition to my full-time job, I also had 2 kids during the LDT program. My husband was very supportive, but it still came with its challenges and many late nights!
Who was your favorite Instructor?
My favorite instructor was without question, Dr. Evans. Her knowledge, guidance and passion for the program were key reasons as to why I was successful. She was always available for questions and made every effort to help us reach our goals. I appreciated her so much!
How did you stay motivated throughout the program in the face of competing priorities in your life?
I would make sure to stay organized and ask questions. Our cohort was pretty close so we helped each other to stay motivated to cross the finish line. I would also recommend to go to office hours. Sometimes they would land on days I couldn’t attend, but when I attended, they were always great!
LDT Graduating Class:
2025